Welcome to ProCykel! We are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy outlines how we collect, use, and protect your information when you visit our website or make a purchase from us.
Information We Collect
When you visit our website, we may collect certain information about you, including:
- Personal Information: This includes your name, email address, phone number, billing and shipping address, and payment information. We collect this information when you create an account, make a purchase, or contact us for customer service.
- Device Information: We automatically collect information about the device you use to access our website, including your IP address, browser type, operating system, and referral URLs.
- Usage Information: We collect information about your interactions with our website, including pages viewed, links clicked, and other browsing behavior.
- Cookies and Tracking Technologies: We use cookies and similar tracking technologies to enhance your browsing experience and collect information about how you use our website.
How We Use Your Information
We use the information we collect to:
- Process your orders and manage your account
- Provide customer support and respond to your inquiries
- Improve our website and personalize your experience
- Send you promotional offers, newsletters, and marketing communications (you can opt-out at any time)
- Analyze website usage and trends to enhance our services
- Prevent fraud and ensure the security of our website
How We Share Your Information
We do not sell or rent your personal information to third parties. However, we may share your information with trusted third parties to provide our services, including:
- Service Providers: We may share your information with third-party service providers who help us operate our website, process payments, fulfill orders, and deliver marketing communications.
- Business Partners: We may share your information with business partners for joint marketing initiatives or co-branded offers.
- Legal Requirements: We may disclose your information if required by law or in response to a legal request, such as a subpoena or court order.
- Protection of Our Rights: We may disclose your information to protect the rights, property, or safety of ProCykel, our customers, or others.
Data Security
We take the security of your personal information seriously. We implement appropriate technical and organizational measures to protect your data from unauthorized access, disclosure, alteration, or destruction. However, please be aware that no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.
Your Rights
You have certain rights regarding your personal information, including:
- Access: You have the right to request access to the personal information we hold about you.
- Correction: You have the right to request that we correct any inaccuracies in your personal information.
- Deletion: You have the right to request that we delete your personal information, subject to certain exceptions.
- Opt-Out: You have the right to opt-out of receiving marketing communications from us.
To exercise these rights, please contact us using the contact information provided below.
Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your experience on our website. Cookies are small text files stored on your device by your browser. They help us understand how you interact with our website, remember your preferences, and provide personalized content and ads. You can control the use of cookies through your browser settings. However, disabling cookies may limit your access to certain features of our website.
Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these third-party sites. We encourage you to review the privacy policies of any websites you visit from our site.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any significant changes by posting the updated policy on our website. Your continued use of our website after any changes to this Privacy Policy constitutes your acceptance of the updated terms.
Contact Us
If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us at:
Email: Support@ProCykel.com
Address: ProCykel, Bernhardstraat 1A, 4542 AX Hoek, Netherlands
